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CRH Healthcare, LLC

Patient Service Representative

Career Insights for Registrar / Patient Service Representative

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Based on Georgia data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$42,072 / year median in Georgia

+7% projected growth

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Job Description

Patient Service Representative - Perry, GA Peachtree Immediate Care is a leading urgent care operator in the state of Georgia. Our mission is to provide the perfect patient experience so our patients can "Get in. Get out. Get better". We have an opening for a Front Desk Receptionist to provide excellent customer service to patients and clerical support to clinical staff. Employees in this role are the first point of contact with patients. We are looking for someone who is enthusiastic, friendly and has strong customer service and communication skills.
Company Perks and Benefits:
On-the-job Training Employee flat-rate medical services at CRH-affiliated clinics Medical, Dental, Vision Insurance 401(K)
Match Flexible Work Schedules Generous PTO Plan Employee Assistance Program Complimentary Financial Planning Collaborative Work Environment Growth Opportunities Annual Merit Increases Employee Referral Bonuses Primary Responsibilities:
Promptly greet patients and visitors in the waiting area in a friendly and helpful manner Check in patients, verify insurances, update necessary patient information in the system, and collect copay Serve as a patient advocate to provide world-class care in coordination with clinical staff and providers Promptly answer incoming phone calls Maintain a neat and orderly waiting room Assist patients with ambulatory difficulties, including obtaining wheelchairs and provide assistance with walking Responsible for opening and closing clinic procedures and reporting Perform additional clerical duties as necessary
Qualifications and Experience:
High school diploma or equivalent Minimum of one (1) year of reception/front desk experience (coordinator, receptionist, clerk, agent, specialist, etc.) Customer service experience in a healthcare outpatient setting preferred Ability to work up to 12-hour shifts during the week or weekend as needed Ability to escort or transport patients by wheelchair or stretcher when needed Detail-oriented with excellent interpersonal communication skills Basic computer skills including familiarity with electronic medical records Types 25 words per minute CRH Healthcare provides a professional work environment, a strong clinical support organization and a competitive compensation and benefits package. CRH Healthcare is an equal opportunity employer: M/F/D/V

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health and Wellness Programs
  • Bonuses/Stipends