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THOMAS EYE GROUP PC

Surgical Counselor

Pay: Not specified

Posted: 2 weeks ago

Location: Roswell, GA (Onsite)

Last Updated: 2 weeks ago

Hours: Full-Time

Expires: 9/30/2026

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$42,072 / year median in Georgia

+7% projected growth

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Job Description

Surgical Counselor

THOMAS EYE GROUP PC - 3.0

Roswell, GA Job Details Full-time 19 hours ago Qualifications Customer communication Microsoft Excel High school diploma or GED Individual consumer customer service Typing Productivity software Clinical confidentiality policies Grammar Experience Financial acumen Full Job Description Responsible for interacting with patients in a professional manner by gathering pertinent information relating to the patient's inquires and questions regarding to surgery. Will serve as a customer service advocate with the desire to achieve corporate objectives as stated in the company's mission statement. Position requires individual to interact internally with other staff members, doctors and the general public in problem solving and responding to inquiries and questions related to hospital scheduling. Knowledge of adult strabismus and pediatric eye surgery is a plus.

Required Minimum Education:

High School Diploma, degree preferred

Required Minimum Experience:

3-5 years in healthcare with a customer service focus A combination of experience, education, and/or training which substantially demonstrates the following knowledge, skills and abilities: Proficient in Microsoft Word, Excel, Explorer and the Internet Typing speed of 45 wpm Knowledge of surgical terminology Effective Communicator in providing Customer Service working with patients and physicians Proficient Grammar (oral and written) Possess a financial and analytical aptitude

Detailed Oriented and Organized Required Minimum Skills:

Problem Solver and ability to work independently with minimal supervision Positive mind-set and mannerisms (ability to inspire others) Maintain confidentiality of patients records and physicians information Effective in managing multiple tasks simultaneously