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Adventist Health

Patient Access Representative, FTE, Dayshift

Career Insights for Registrar / Patient Service Representative

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Based on Hawaii data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$49,492 / year median in Hawaii

+11% projected growth

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Job Description

Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect. Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work.
Job Summary:
Adventist Health Kailua is seeking a Patient Access Representative for a full-time role with 8-hour day shifts. We are looking for a qualified and dedicated individual who can work onsite at our Kailua, HI location. Responsible for timely and accurate patient registration. Interviews patients for all pertinent account information. Verify all insurance and calculates and collects patient liability amounts. Ensure that all necessary signatures are obtained for treatment. Answer any questions and explain policies clearly. Check for physician orders and attaches them to appropriate patient record to ensure correct test is received. Print and collate any paperwork needed for each patient to for distribution to unit/department. Escorts patients to his/her area or refers patient to available escort as needed.
Job Requirements:
Education and Work Experience:
High School Education/GED or equivalent: Preferred Associate's/Technical Degree or equivalent combination of education/related experience:
Preferred Essential Functions:
Check for physician orders and attaches them to patient medical record to ensure that patients are receiving appropriate tests. Choose correct health plan and accurately and research to ensure accuracy when verifying insurance. Enter all authorization information accurately as needed. Follows guidelines and instructions from senior staff. Performs other job-related duties as assigned. Performs other job-related duties as assigned.
Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify.
Visit https:
//adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.