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HP
Hawaii Pacific Health
Patient Registrar - Guest Registration
Career Insights for Registrar / Patient Service Representative
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Based on Hawaii data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$49,492 / year median in Hawaii
+11% projected growth
Job Description
Lihue, HI Founded in 1938, Wilcox Medical Center is a not-for-profit medical center dedicated to providing the Kaua'i community with accessible quality health care. The largest medical center on Kaua'i, it is a state-of-the-art acute care facility with a full suite of services offering 30 specialties and programs, including cardiology, emergency, family practice, gastroenterology, health management, internal medicine, neurology, OB-GYN, oncology, orthopedics, pediatrics and urology. Its 18-bed emergency department serves as the island's Primary Stroke Center. The medical center also has four birthing suites, seven intensive care beds and 20 same-day surgery beds. Wilcox is the first American College of Surgeons-verified Level III Trauma Center in the state of Hawai'i. Wilcox is part of Hawai'i Pacific Health, one of the state's leading health care systems and a not-for-profit health care organization with medical centers, clinics, physicians and other caregivers working together to create a healthier Hawai'i. The Guest Registration department provides high quality customer care to patients by facilitating efficient and helpful registration service. The department provides assistance to external and internal customers by obtaining patient personal, financial and insurance information during the registration process. The friendly staff also assists with the coordination of bed assignments and the completion of preliminary authorization and verification for incoming patients to ensure a quality guest experience. If you pay strong attention to detail and are gifted at working with others in a team-oriented atmosphere, this may be the right position for you. As a Patient Registrar, you help to ensure that patient admissions and administrative departments at Wilcox Memorial Hospital receive our clients with consideration and competence. We are looking for a friendly individual with a supportive attitude, who can perform a variety of clerical duties and hospital communications connected to Admitting, Communications and Cashiering with a commitment to delivering the highest quality health care to Hawai'i's people.