This position is located in the Patient Financial Services Section of Kauai Veterans Memorial Hospital (KVMH). KVMH and Samuel Mahelona Memorial Hospital are part of the Kauai Region, Hawaii Health Systems Corporation, a public benefit corporation of the State of Hawaii operating 9 facilities statewide. The Patient Access Representative II is responsible for interviewing patients and/or accompanying parties to obtain patient demographic and insurance information. Other duties include transfer and discharging patients; switchboard and PA system duties; cashiering duties; and public relations duties. This position will be required to work shifts, weekends, and/or holidays. Position may also be required work in multiple locations within the facility to meet the needs of the patients. The Patient Access Representative II (Regional) for Admissions, Registration, and Emergency Services is responsible for interviewing patients and their accompanying parties to gather demographic and insurance information. Additional responsibilities include transferring and discharging patients, managing switchboard and public address (PA) system operations, handling cashiering tasks, performing public relation functions, and any other duties as assigned. This role requires the incumbent to work various shifts, including weekends and holidays, and may involve assignments at multiple locations within the region to address patient needs and meet operational demands.

EDUCATION, EXPERIENCE, CERTIFICATION, LICENSURE

Education:

Graduation from high school preferred.

General Experience:

Two (2) years of typing, stenographic, clerical work, cashiering, data input, customer service skills or any combination of these experiences which duties demonstrated knowledge of English grammar, spelling, arithmetic, standard office equipment; and the ability to read and understand oral and written instructions, carry out procedures in clerical work systems, speak and write simply and directly, observe differences in copy and proofread words and numbers quickly and accurately, and operate various kinds of office equipment; and ability to deal effectively with others in eliciting information and providing service.

Specialized Experience:

One (1) year of work experience performing admission activities in a hospital; interviewing patients and/or responsible persons to secure information, securing signatures for insurance benefits; arranging for method of payment for costs not covered by insurance; and preparing admitting records.

Pay:

From $3,900.00 per month

Benefits:

401(k) Dental insurance Flexible spending account Free parking Health insurance Life insurance Paid sick time Paid time off Vision insurance Application Question(s): Do you live in Kauai HI? if not when are you arriving?

Education:

High school or equivalent (Required)

Experience:

Administrative :

2 years (Required)

Hospital:

1 year (Preferred)

Work Location:

In person