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Synergy Physical Therapy and Sports Medicine

Front Office Coordinator

Career Insights for Registrar / Patient Service Representative

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Scorecard

Based on Iowa data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$43,756 / year median in Iowa

+5% projected growth

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Job Description

We are seeking an experienced full-time Front Office Coordinator for our Charles City location. The ideal candidate will be an organized self-starter, fast learner, hard-working, team player with excellent communication and customer service skills. Knowledge of health insurance plans, scheduling, medical terminology, insurance verification and coordination of payments preferred but not required. This candidate must have a strong attention to detail, upbeat personality and be able to multi-task with accuracy. We serve our patients Monday through Friday; no weekends. Benefits offered.
Responsibilities:
Greet and engage with patients and assist in scheduling, answering phone calls, and patient registration Verify patient insurance benefits and complete prior-authorization procedures Serve as a correspondence between all clinic staff and patients, representatives, etc Other duties as assigned.
Qualifications:
High School Diploma Prior experience as a medical receptionist preferred Computer skills to include: Word, Excel and internet/e-mail
Job Type:
Full-Time Benefits:
Medical/dental insurance, PTO accrual, paid holidays, short-term disability and 401k
Job Type:
Full-time Pay:
$15.00 - $18.00 per hour
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Ability to
Commute:
Charles City, IA 50616 (Required)
Work Location:
In person