Posting

ID 162721

Department DOC-Downtown Offsite Clinics/Off-Campus Hospital Departments Jobcode Clerk III Working Title PRN Clerk III UI Health Care Community Clinics (UICC)

Muscatine/River Crossing/West Liberty Clinics Details Position Summary:

Provide front desk reception duties for checking in and checking out the patient. Will schedule clinic appointments for the clinic. This includes high volume public contact and use of multi-tasking skills.

Job Responsibilities:

Provide support for front desk reception duties for checking in and checking out the patient. Includes high volume public contact, use of multi-tasking skills, and the ability to answer multi-line phones on a consistent basis involving internal and external customers. Copying/scanning/uploading patient documentation into electronic medical record. Gathers demographic data information and enters into the hospital EPIC system. Clinical site support for patient care. Communicates clearly. Ability to stand for longer periods of time. May work EPIC work queues. Other duties as assigned.

Minimum Eligibility Requirements:

Any combination of clerical office experience, undergraduate education, and/or post high school clerical training that is the equivalent to two years of full-time employment.

Job Qualifications:

Proficient in basic computer functions. Ability to follow directions and complete tasks independently. Ability to prioritize tasks. Experience with customer service. Pass a Criminal Background Check Experience with direct patient contact Need to be available to attend one EPIC training course as part of onboarding. This is offered every other Friday from 8AM-12PM.

Desired Qualifications:

Previous EPIC experience Experience with customer service in a healthcare setting

Hours Needed:

Hours between 7:00 am - 8:00 pm Monday - Friday Flexibility to cover gaps in coverage or vacation requests during semester/school year Must pick up a minimum of 20-24 hours per month if hours are available

Location:

Muscatine, River Crossing, and West Liberty Clinics. Will require some traveling between clinics. When applying please include the following: Resume Hours available to work Reliable transportation to clinic locations Contact

JIBERLE AHMED MUSTEFA

Email:

jiberle-mustefa@uiowa.edu Application Instructions Please send your resume and hours of availability to jiberle-mustefa@uiowa.edu Ad Start Date 09/15/2026 Ad End Date 10/01/2026