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GC
GREENE COUNTY MEDICAL CENTER
Patient Access Rep-OS
Career Insights for Registrar / Patient Service Representative
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Scorecard
Based on Iowa data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$43,756 / year median in Iowa
+5% projected growth
Job Description
Full-time position (80 hours/2-week pay period) Benefit eligible; IPERS Mon - Fri.; day position, shift starts at 6:45a, 8a or 830a Critical thinking skills, organized and a positive attitude Strong team-player Transcribes all lab and radiology orders from outside providers as well as checks for accuracy Provides support with daily activities of hospital business office Register patients, schedule appointments, answer in-coming calls and collect patient financial liability payments Excellent customer service experience Familiar with medical insurance Notary Public, will train High school diploma or equivalent combination of education and experience. Minimum of one (1) year experience of patient access functions working within a hospital or clinic environment preferred Effective written and verbal communication skills Excellent interpersonal skills are necessary in dealing with peers, internal and external customers Strong clerical and computer skills Works with various types of office equipment, scanners, faxes, copiers, card readers EPIC experience a plus, or other Medical Record System Works with providers (internal & external) on orders Responsible for faxing results to external providers