Role Description This is a full-time on-site role as a medical office Assistant/manager located in West Des Moines, IA.

Responsibilities:

Your Medical office assistant/manager duties include, but are not limited to:

Billing and Insurance:

Verify insurance coverage and assist with medical billing.

RCM:

Revenue cycle management Accounts receivables: Management of accounts receivables

Patient Interaction:

Greet patients, schedule appointments, and manage patient flow.

Administrative Support:

Answer phones, handle correspondence, and provide information to patients.

Record Management:

Maintain, update, and organize patient records and electronic health records (EHR).

Office Operations:

Oversee day-to-day operations, update office procedures, and ensure compliance with regulations like HIPAA.

Problem-Solving:

Address and resolve patient complaints and analyze inefficiencies.

Inventory and Supplies:

Manage ordering and inventory of both medical and office supplies.

Patient care:

Assist in patient care activities as needed Qualifications  Excellent communication and interpersonal skills  Strong knowledge of working with insurance companies for claims denials.  Strong organizational and multitasking abilities  Proficiency in medical terminology and computer systems  Ability to maintain strict confidentiality and professionalism  High attention to detail and accuracy  Customer service-oriented mindset Our normal hours are Monday thru Friday 9:00 a.m. to 5:00 p.m. Occasional Saturday 9:00 a.m. to noon.

Job Type:

Full-time Pay:

Up to $40,000.00 per year

Benefits:

Employee discount Paid time off Professional development assistance Referral program

Education:

Associate (Required)

Experience:

Medical office: 2 years (Required) Medical office management: 1 year (Preferred)

Work Location:

In person