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St. Luke's Health System

Patient Access Specialist 2- Magic Valley Float

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$51,017 / year median in Idaho

+12% projected growth

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Job Description

The Patient Access Specialist 2 is responsible for responding to patient, provider, and department/service area needs with a high emphasis on customer service and accuracy. This includes, but is not limited to, registration, complex scheduling, referral coordination, benefit verification, preauthorization, order transcription and general inquiries from patients, providers and the general public. This is a float position that will rotate between various St. Luke's locations in the Magic Valley. This provides a great opportunity to learn various skills and experience in various settings!
Shift Details :
~Monday-Friday 5am-12am. Occasional weekends. What you can expect from this role: Registration, scheduling, and referral coordination for patients Discussions on financial options and/or explanations of insurance coverage, including authorizations, verifications, and estimates Use a variety of technologies, tools and resources to support departmental workflows Serves as a role model, mentor, trainer and/or resource to coworkers Other duties as assigned Minimum qualifications for this role:
Education:
High School Diploma or equivalent.
Experience:
1 year relevant experience.