RRegistration Specialist PRN, as needed Days

RRegistration Specialist PRN, as needed Days UChicago Medicine AdventHealth Bolingbrook•5.0 Bolingbrook, IL Job Details PRN $17.99•$28.78 an hour 1 day ago Qualifications Revenue cycle management Computer operation Spanish Customer communication Insurance prior authorization Medicare Electronic health records (EHR) management Intake CHAA Maintaining patient confidentiality Processing cash transactions HIPAA English Mid-level Microsoft Office Databases High school diploma or GED CMS regulatory compliance Utilization management Debt collection payment plan Centers for Medicare and Medicaid Services (CMS) Multi-line phone systems Patient interaction Phone call management Healthcare data collection Associate's degree Medical terminology Cross-functional communication Full Job Description Our promise to you: Joining UChicago Medicine AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. UChicago Medicine AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule:

PRN Shift:

Day (United States of America)

Address:

500

REMINGTON BLVD City:

BOLINGBROOK

State:

Illinois Postal Code:

60440

Job Description:

Schedule:

PRN As needed Days shifts for coverage; will have varying shifts w/rotating weekends and holidays Performs Medicare compliance reviews and issues Advance Beneficiary Notices of Noncoverage as needed. Creates accurate estimates for patient financial responsibility and collects payments or establishes payment plans. Coordinates with utilization management staff for pre-authorization issues and ensures patients have necessary logistical information. Contacts insurance companies to verify eligibility and benefits, and obtains pre-authorizations within established timeframes. Registers patients for all services, ensuring accuracy and minimizing duplication of medical records. Collects critical demographic information from patients and confirms insurance details. Provides timely and continual coverage of assigned work areas during scheduled shifts, arranging relief coverage as needed. Manages communication between clinical, ancillary, and consumer access departments to enhance the patient experience. Consistently provides excellent customer service, documenting all patient and insurance representative conversations, including payer decisions and payment arrangements. Attends department meetings and promotes positive dialogue within the team. Provides coverage for PBX (Switchboard) as needed, including answering phones and transferring calls. Performs cashiering functions such as collections and cash reconciliation accurately. Other duties as assigned.

Knowledge, Skills, and Abilities:

Mature judgement in dealing with patients, physicians, and insurance representatives Working knowledge of Microsoft programs and familiarity with database programs Ability to operate general office machines such as computer, fax machine, printer, and scanner Ability to effectively learn and perform multiple tasks, and organize work in a systematic and efficient fashion Ability to communicate professionally and effectively, both verbally and written Ability to adapt in ever-changing healthcare environment Ability to follow complex instructions and procedures, with a close attention to detail Adheres to government guidelines such as CMS, EMTALA, and HIPAA and corporate policies Understanding of HIPAA privacy rules and ability to use discretion when discussing patient-related information that is confidential in nature as needed to perform duties Knowledge of computer programs and electronic health record programs Basic knowledge of medical terminology Exposure to insurance benefits; ability to decipher insurance benefit information Bilingual•English/Spanish Experience in Customer Service related field Exceptional customer service skills Advanced understanding of insurance knowledge and benefits Advanced understanding of hospital electronic medical report (EMR) system Intermediate medical terminology

Education:

Associate [Preferred] High School Grad or Equiv [Required]

Field of Study:

N/A Work Experience:

1+ customer service [Preferred] 1+ relevant healthcare [Preferred] 1+ revenue cycle [Preferred]

Additional Information:

N/A Licenses and Certifications:

Certified Healthcare Access Associate (CHAA) [Preferred] Certified Revenue Cycle Rep (CRCR) [Preferred]

Physical Requirements:

(Please click the link below to view work requirements) Physical Requirements•https://tinyurl.com/23km2677

Pay Range:

$17.99•$28.78 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.