Medical Office Receptionist Advanced Foot & Ankle Specialists S.C. Elgin, IL Job Details Full-time From $18 an hour 21 hours ago Benefits 401(k) Paid time off 401(k) matching Qualifications Medical scheduling High school diploma or GED Attention to detail Organizational skills EMR systems Time management Full Job Description This is a full time position, Monday - Friday. No weekends. This position will greet patients in person or by telephone and address all patient/visitor inquiries. The specialist will be responsible for answering incoming calls, directing calls to appropriate staff, greeting guests and manage the day-to-day operations of the front desk with constant interactions with clinical staff to keep the clinic running smoothly.

Duties:

Greets patients and visitors in person or by telephone. Address all patient inquiries. Manage the day to day operations of the front desk with constant interactions with clinical staff to keep clinic running smoothly. Completes all appointment scheduling for patients. Reviews the clinical staff appointments on a daily basis and schedules appointments as requested by clinical staff or physician orders. Reschedules cancellations and no-show appointments. Schedules follow-up appointments for all visits. Files and retrieves any necessary patient records/paperwork through EMR. Enter all inquiry phone calls into the electronic health record and ensure call information is accurate and up to date. Maintains patient accounts by obtaining, recording, and updating personal, insurance, and financial information. Obtains revenue by recording and updating financial information, collects patient co-pays and deductibles, and post payments in the practice management system. Processes external referrals by entering the referral into the EHR and making appointments with external providers. Maintains confidentially of personal and financial information. Maintains clinic operations by following policies & procedures and reports needed changes. Keep primary care clinic front office/waiting area neat and tidy. Other duties as assigned.

Qualifications Skills and Qualifications:

High School diploma or GED At least 1 year of medical office experience preferred. At least 1 year of customer service experience preferred. Ability to comprehend established office routines and policies. Ability to keep financial records and perform mathematical tasks. Good organizational skills and multi-tasking abilities a must. Professional demeanor and presentation. Excellent written and verbal communication skills. Time-management skills. Customer service driven. Must be able to learn quickly from oral and written instructions. Must be dependable. Attention to detail.

Job Type:

Full-time Pay:

From $18.00 per hour

Benefits:

401(k) 401(k) matching Paid time off

Education:

High school or equivalent (Preferred)

Experience:

EMR systems: 1 year (Preferred) Medical office: 1 year (Preferred)

Work Location:

In person