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NorthShore University Health System
Patient Access Representative II
Career Insights for Registrar / Patient Service Representative
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Scorecard
Based on Illinois data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$44,421 / year median in Illinois
+9% projected growth
Job Description
at NorthShore University Health System in
Highland Park, Illinois, United States Job Description Hourly Pay Range:
$19.89- $28.84
- The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Position Highlights:
Position:
Patient Access Representative II Location:
Highland Park Hospital Part Time (20 hours)Hours:
Monday- Friday 5pm-9pm + rotating weekends and holidays
Required Travel:
Float to other locations as neededJob Summary:
The Patient Access Representative II is responsible for efficiently and accurately processing patient registrations, scheduling appointments, and verifying insurance coverage. This role plays a critical part in optimizing the patient experience and supporting the hospital's commitment to high-quality healthcare services.What you will do:
- Act as an internal/external resource for all customer groups by providing access to healthcare services in accordance with established policies
- Identify payment sources for all services provided; assist in collecting payments, and triage patients or their representatives for financial counseling
- Maintain accurate electronic medical records and abide by all internal and governmental/regulatory compliance expectations What you will need:
Education:
Education:
High school diploma or equivalent required; college degree preferredCertification:
N/AExperience:
Experience:
One-year customer service experience in a healthcare or health insurance related field requiredUnique or Preferred Skills:
Basic knowledge of medical terminology and insurance industry terminology preferred Benefits (For full time or part time positions):- Premium pay for eligible employees
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, Pet and Vision options
- Tuition Reimbursement
- Free Parking
- Wellness Program Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.
- Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago)
- all recognized as Magnet hospitals for nursing excellence.