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1E
1100 Endeavor Health Clinical Operations
Patient Support Assistant (PSA) - OBGYN - Highland Park
Career Insights for Registrar / Patient Service Representative
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Scorecard
Based on Illinois data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$44,421 / year median in Illinois
+9% projected growth
Job Description
Hourly Pay Range:
$18.38- $26.65
- The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Patient Support Assistant Position Highlights:
Position:
Patient Support Assistant Location:
Highland Park, IL Full Time/Part Time:
Part Time Hours:
Monday- Thursday 6:30 am
- 5 pm, Fri 6:30 am
- 4 pm, rotating Saturdays 8 am
- 12:30 pm
Required Travel:
Travel to other sites based upon department need What you will do: Answer all incoming telephone calls from patients, physicians, and other departments and handle each as appropriate in accordance with NorthShore telephone customer service standards and practice protocols including documenting in Epic telephone encounters Utilize Epic to schedule and register all new, established, and post-procedure patients in accordance with patient and physician preferences, physician availability, and practice protocols Obtain prior authorization for procedures Review provider templates Provide other administrative support under the direction of the Physicians and Practice Manager What you will need:Education:
High school diploma or equivalent work experience is required. Graduate of an accredited medical assisting program is preferred, but not required.Certification:
N/A Experience:
1- 2 years in an administrative/customer service position, EPIC knowledge and experience preferred.
Unique or Preferred Skills:
N/A Benefits (For full time or part time positions): Premium pay for eligible employees Career Pathways to Promote Professional Growth and Development Various Medical, Dental, Pet and Vision options Tuition Reimbursement Free Parking Wellness Program Savings Plan Health Savings Account Options Retirement Options with Company Match Paid Time Off and Holiday Pay Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals- Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago)
- all recognized as Magnet hospitals for nursing excellence.