Patient Service Representative Women's Health First OB GYN Hoffman Estates, IL Job Details Full-time $18 - $20 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Qualifications Phone communication HIPAA Filing Administrative experience Clerical experience Medical terminology Office phone management Full Job Description Job Overview Busy Ob-Gyne practice seeking an energetic, outgoing and well organized individual to join our growing office. Medical Office experience is a MUST! Applicants should have DYNAMIC phone skills,be a multitasker,proficient in prioritizing job assignments and be able to work independently to resolve problems on their own. Responsibilities include but are not limited to:

Greeting, scheduling & rescheduling patients. HEAVY phone duty(answering calls,message taking and follow up) Gathering appropriate new patient information and adding to system,collecting copays,deductibles and balances on patients. Experience with Eclinical Works(ECW) a PLUS!! Must have professional appearance & demeanor and thrive in a team working environment. Duties Greet patients and visitors in a friendly and professional manner. Schedule and confirm patient appointments using EMR systems such as Athenahealth. Manage patient intake processes, including insurance verification and documentation review. Handle medical billing and coding tasks, including CPT coding, ICD-9, and ICD-10. Maintain accurate medical records and ensure compliance with HIPAA regulations. Provide clerical support by filing documents, managing multi-line phone systems, and responding to patient inquiries. Assist with care plans and coordinate communication between patients and healthcare providers. Utilize Microsoft Office applications for various administrative tasks. Support front desk operations in a clinic or hospital setting. Qualifications Previous experience in a medical office or clinic environment is preferred. Familiarity with EHR systems is advantageous (eClinicalWorks) Knowledge of medical terminology, insurance processes, and coding practices (ICD coding). Bilingual candidates are encouraged to apply to enhance patient communication. Strong computer skills with proficiency in typing and data entry (10 key typing). Excellent phone etiquette and customer service skills are essential. Ability to work collaboratively within a team while maintaining a high level of professionalism. Prior experience in medical administrative support or office management is beneficial. Join our team as a Patient Services Representative where you can make a difference in the lives of our patients while developing your career in the healthcare field. Willingness to commute between practice locations as needed.

Hours:

Monday-Friday with 1 weekly 7 PM shift. 2 weekends/month with rotating Saturday 7:30-2

Job Type:

Full-time Pay:

$18.00 - $20.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Ability to

Commute:

Hoffman Estates, IL 60179 (Required) Ability to

Relocate:

Hoffman Estates, IL 60179: Relocate before starting work (Preferred)

Work Location:

In person