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Job Description
At LCMH, we pride ourselves on being more than just a healthcare facility; we are a cornerstone of our charming small town. As a critical access hospital, we provide essential medical services to our community with a personal touch that larger hospitals often can't offer. Why Work With Us?
Community-Centered Care :
Our hospital is deeply integrated into the fabric of our town. You'll have the opportunity to build meaningful relationships with patients and their families, making a real difference in their lives.
Supportive Environment :
We foster a collaborative and supportive work environment where every team member is valued. Our staff is like family, and we work together to ensure the best outcomes for our patients.
Professional Growth :
We are committed to the professional development of our employees. You'll have access to ongoing training and education opportunities to help you grow in your career.
Work-Life Balance :
Enjoy the benefits of living and working in a small town, where you can achieve a healthy work-life balance. Our location offers a peaceful, friendly atmosphere with a strong sense of community. Join Us Today If you are passionate about providing high-quality healthcare and want to be part of a team that truly cares, Lawrence County Memorial Hospital is the place for you. Together, we can continue to provide exceptional care to our community. Job Summary Lawrence County Memorial Hospital has an exciting opportunity for a Patient Access Clerk for the Surgical Clinic. LCMH is the healthcare provider of choice with excellent customer service. We pride ourselves on exceeding all customers' expectations. Job Summary This position is responsible for greeting, registering, collecting payments from and directing/escorting patients in compliance with applicable State and Federal regulations and hospital policies and procedures. Is an ambassador of LCMH, cultivating a nurturing atmosphere of courtesy, respect, empathy, dignity and optimism.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of health care revenue cycle Understanding of insurance Ability to read, analyze, interpret, and write reports. Ability to read and interpret documents and procedure manuals. Ability to record patient information. Requires clear speech and auditory acuity. Must have good communication skills in order to effectively deal with customers. Must have ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and percentages. Must be able to calculate wait times of patients. Maintains complete confidentiality at all times. Demonstrates considerable initiative in performance of job duties. Ascertains appropriate information and prioritizes patients. Must use sound judgment in performing job functions. Must have ability to think critically to solve problems. Technical knowledge of software desired. Basic knowledge of communications hardware and software needed. Must be able to utilize the internet, Word, Excel, Access, and Outlook. Must be able to type efficiently. Skill in exercising initiative, judgment, problem solving, and decision making.
Compliance and Regulatory:
All employees are required to comply with all laws, regulatory guidelines, and health care policies. This includes, but is not limited to federal, state, and local laws, applicable State Departments of Health, Healthcare Facilities Accreditation Program (HFAP), The Joint Commission, Health Insurance Portability and Accountability Act (HIPAA), and Deaconess Policies and Procedures. All employees are required to be compliant with hand hygiene guidelines as well as to adhere to safe practices, identify and report unsafe practices.
Other Requirements :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. There are mental and emotional requirements for all positions working in a health care setting due to the nature of the services provided. The requirements include handling multiple priorities, making decisions under pressure, working near others and/or in a distracted environment, managing anger/fear/hostility, managing stress appropriately, working with others effectively, and working alone effectively.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Salary & Benefits:
Salary:
The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
Benefits:
Full-time and part-time employees are offered a comprehensive benefit package that may include generous PTO, medical, dental, vision, disability, life, accident, and critical illness insurance. Details on benefits are available upon request. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
