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TH
Trinity Health
Service Rep - Rehab
Entry-Level JobVerifiedNo experience needed
Career Insights for Registrar / Patient Service Representative
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Scorecard
Based on Illinois data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$44,421 / year median in Illinois
+9% projected growth
Job Description
Employment Type:
Full timeShift:
Day Shift Description:
Loyola Medicine, a member of Trinity Health, is a nationally ranked academic, quaternary care system based in Chicago's western suburbs. Loyola Medicine Transport is based at Loyola University Medical Center and is part of a three-hospital system including Loyola University Medical Center , Gottlieb Memorial Hospital , and MacNeal Hospital . If you are aSERVICE REP
who's interested in working for a regional leader in healthcare, delivering compassionate care and improving the lives of those in our communities, join the Loyola team and become Loyola Strong!Location:
Position would work between Burr Ridge Rehab and Oakbrook Terrace Rehab locations ; Hours vary between 7 am- 7 pm Monday
- Thursday; 7 am
- 4:30 pm
Fridays:
required to work at least 2 evenings until 7 pm What you'll do: Greets patients and family members in a consistent and friendly manner, obtains, and verifies demographic, clinical, financial, and insurance information during the (pre- registration process, accepts point of service payments or provides guidance for payment options, and clears the patient for service delivery.
Core responsibilities include:
verifies and updates patient identification, demographic information, and insurance coverage; accepts point of service payments; balances cash drawer at the end of every shift; enters patient information accurately into appropriate hospital information system(s); refers patients with questions regarding financial liability to appropriate resource(s); accepts medical authorization or referral forms, if appropriate scans clinical information, Missed Appointment Policy, and other documents into Epic as appropriate; initiates Enrollment process for myLoyola; identifies systemic issues and escalates to Lead Service Representative for resolution. We offer ourFront Desk Clerical Service Reps:
Benefits from Day One DailyPay! Work today, Get paid today Competitive Shift Differentials Tuition Reimbursement On Site Fitness Center (Gottlieb Memorial Hospital & Loyola University Medical Center) Childcare Employee Discount at Gottlieb's Child Development Center Referral Rewards Strong Team Culture Career Growth Opportunities What you'll need for this job: High School Diploma; associate degree preferredBasic Keyboarding Skills Epic Scheduling Microsoft Outlook Microsoft Word Compensation:
Pay Range:
$18- $24.