Skip to main content
Tallo logoTallo logo

Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details
Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

Solace Hospice

Hospice Director of Patient Care Services

Career Insights for Registrar / Patient Service Representative

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on Illinois data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$44,421 / year median in Illinois

+9% projected growth

Explore Career

Job Description

Position Summary This role is ideal for a seasoned Hospice RN or Clinical Manager who thrives in a collaborative, close-knit setting. You will lead our daily clinical operations while remaining willing to step into the field when needed to support our case managers, conduct supervisory visits, or assist with complex cases.
Key Responsibilities Clinical Oversight:
Direct and evaluate all clinical care operations, ensuring compliance with state regulations, Medicare Conditions of Participation, and TJC standards.
Team Leadership:
Supervise, mentor, and evaluate clinical field staff (RNs, Social Workers, Chaplains, Aides) and lead weekly Interdisciplinary Group (IDG) meetings.
Quality & Compliance:
Oversee QA/PI (Quality Assessment & Performance Improvement) initiatives, chart audits, and survey readiness.
Hands-on Support:
Make occasional field visits for complex admissions, staff PTO coverage, or supervisory evaluations.
On-Call Backup:
Participate in a balanced, secondary on-call rotation to support field nurses during after-hours emergencies or peak visit periods.
Qualifications & Requirements Licensure:
Active, unencumbered Registered Nurse (RN) license in Illinois.
Education:
BSN required (MSN preferred).
Experience:
Minimum 3 years of management experience in hospice or home health care.
Knowledge:
Deep familiarity with TJC accreditation standards and Medicare Conditions of Participation.
Other:
Valid driver's license, reliable personal vehicle, and active auto insurance.
Work Location Location:
St. Charles, IL office with local field travel as needed.
Pay:
$90,000.00 - $95,000.00 per year
Benefits:
Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance
Work Location:
In person