A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
Registration Associate - Part Time Job Description Overview This position will float between Bedford and Paoli Hospital. Part-time, 20hrs a week. Come join our Team! Our Bedford Team is looking for a dynamic individual to join our System Patient Access Registration Team! This role serves as the first point of contact for our patients and is crucial in ensuring a positive experience from the moment they walk through the door. To be successful in this position, you must be dependable and consistent in your attendance and timeliness. Registration experiences is preferred but not required for the role. This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals.
Key Responsibilities:
Greet and assist patients in a friendly and professional manner Ensure a timely and accurate patient registration Maintain patient records and confidentiality Provide information and answer patient inquiries Collaborate with medical staff to ensure smooth operations At least one year of experience in hospital or physician Revenue Cycle strongly preferred. Requires working knowledge of patient registration and financial clearance. Requires a high level of interpersonal and problem solving skills. Requires effective written and verbal communication skills. Requires the ability to work within a team and maintain collaborative relationships. Requires the ability to take initiative and meet objectives. We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Qualifications for the Registration Associate - Part Time Role Overview This position will float between Bedford and Paoli Hospital. Part-time, 20hrs a week. Come join our Team! Our Bedford Team is looking for a dynamic individual to join our System Patient Access Registration Team! This role serves as the first point of contact for our patients and is crucial in ensuring a positive experience from the moment they walk through the door. To be successful in this position, you must be dependable and consistent in your attendance and timeliness. Registration experiences is preferred but not required for the role. This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals.
Key Responsibilities:
Greet and assist patients in a friendly and professional manner Ensure a timely and accurate patient registration Maintain patient records and confidentiality Provide information and answer patient inquiries Collaborate with medical staff to ensure smooth operations qualifications__listAt least one year of experience in hospital or physician Revenue Cycle strongly preferred. Requires working knowledge of patient registration and financial clearance. Requires a high level of interpersonal and problem solving skills. Requires effective written and verbal communication skills. Requires the ability to work within a team and maintain collaborative relationships. Requires the ability to take initiative and meet objectives. Indiana University Health is Indiana's most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We're looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.
