A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
(BL-INFO-IUBLA) Department Information The Luddy School of Informatics, Computing, and Engineering is world-renowned as an innovative leader in the teaching and research of the use of technology to solve real-world problems. We focus on what is possible and take a broad view of computing and information technology education and research. The Luddy School also prides itself on a welcoming atmosphere. Creating a healthy, flexible work/life balance is critical, provides the resources to achieve a positive, flourishing career at an ever-evolving and growing school. Job Summary The Graduate Recruitment and Admissions Coordinator supports the recruitment, evaluation, admission, and enrollment of prospective students across master's and doctoral programs. Department Specific Responsibilities Serves as a primary point of contact for prospective applicants and collaborates with faculty, academic departments, and university partners to advance enrollment goals and support student success. Manages admissions operations, oversees applicant communications, and coordinates recruitment initiatives and events. Serves as the primary contact for visitors, prospective students, and applicants. Manages admissions operations and application review workflows. Coordinates recruitment events, information sessions, webinars, and graduate fairs. Maintains applicant records and communication campaigns in Slate CRM. Supports admitted student conversion and enrollment yield initiatives. Assists in the development and implement recruitment strategies for master's and doctoral programs. Generates reports and dashboards on recruitment and enrollment trends. Advises students on admissions requirements and program expectations. Coordinates faculty review processes and admissions decisions. Interprets and applies university and graduate policies and procedures. Assists digital and print marketing materials including presentations and brochures Leverages websites, social media, webinars, and virtual events to enhance visibility. Creates recruitment resources for faculty, staff, and student ambassadors. Develops communication campaigns supporting recruitment and yield. General Responsibilities Oversees the processing and evaluation of all applications for admissions into that school and accompanying material, such as transcripts, to determine eligibility. Maintains records and databases of applications; updates and purges as necessary; gathers and collates information from records and prepares reports. Reviews applications for completeness, contacts applicants for any missing information or to resolve discrepancies and obtains any necessary information from other sources. Schedules and oversees any applicant interviews. Makes recommendations regarding admissions and contacts applicant regarding the decision on the admission application. Responds to phone and email inquiries on admissions process and status of applications; may assist in the design of recruiting events and materials. Educates potential students about program courses. May supervise temporary staff in the admissions office; monitors and evaluates job performance. Maintains files and databases on students admitted into the school; generates reports based on this information. Qualifications
EDUCATION
Required High school diploma or equivalent (such as HSED or GED). Preferred Bachelor's degree
WORK EXPERIENCE
Required 2 years of office work or related experience. SKILLS Required Proficient written and verbal communication skills. Maintains a high degree of professionalism Demonstrates time management and priority setting skills Demonstrates a high commitment to quality. Possess flexibility to work in a fast paced, dynamic environment Highly thorough and dependable. Preferred Proficient in Microsoft Office or other office platforms/systems Demonstrates ability to maintain confidential information Strong verbal communication and listening skills Excellent telephone and email etiquette Attention to detail and organization Working Conditions / Demands This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Advertised Salary Salary Range :
$40,000 - $45,000 Benefits Overview For full-time staff employees, Indiana University offers a wide array of benefits including: Comprehensive medical and dental insurance Health savings account with generous IU contributions Healthcare and dependent care flexible spending accounts Basic group life insurance paid by IU Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance Base retirement plan with generous IU contributions, subject to vesting Voluntary supplemental retirement plan options Tuition subsidy for employees and family members taking IU courses 10 paid holidays plus a paid winter break each year Generous paid time off plans Paid leave for new parents and IU-sponsored volunteer events Employee assistance program (EAP) Learn more about our benefits by reviewing the IU Benefit Programs Brochure .
Job Classification Career Level:
Intermediate FLSA:
Nonexempt Job Function:
Student Services Job Family:
Admissions & Recruitment Click here to learn more about Indiana University's Job Framework. Posting Disclaimer This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date. If you wish to include a cover letter, you may include it with your resume when uploading attachments. Equal Employment Opportunity Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information . Campus Safety and Security The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.
