Join the Williams Eye Institute Team as a Patient Services Representative! Are you a passionate and energetic individual with exceptional patient service skills? Do you thrive in a fast-paced environment and enjoy taking on new challenges? If so, Williams Eye Institute, a recognized leader in Ophthalmology committed to excellent patient care, wants you on our growing team! Bilingual is a plus! We're looking for a dedicated Patient Services Representative to join us full-time or part time. This is a fantastic opportunity to be part of an organization that values its employees.

What You'll Do:

As a Patient Services Representative, you'll be the first point of contact for our patients, ensuring they receive friendly and efficient care.

Your responsibilities will include:

Providing outstanding patient service, whether in person, over the phone, or via email and fax. Accurately and meticulously handling patient check-ins and check-outs. Verifying insurance and obtaining necessary authorizations. Collecting co-payments, co-insurance, deductibles, and prior balances at the time of visit. Managing and accounting for all payments collected daily. Scheduling return appointments and setting up reminder notifications for patients. Identifying, researching, and resolving patient requests efficiently. Ensuring our high standards of patient care are consistently met, including following up with patients and physicians as needed. Being flexible to work at our Crown Point location when necessary to provide coverage.

What You'll Bring:

To be successful in this role, you'll need: A minimum of a high school diploma. At least one year of similar healthcare experience . Working knowledge of Medicare and other insurance plans. Proficiency with Microsoft Office and computerized scheduling systems. Excellent communication skills and the ability to effectively interact with co-workers and physicians. A friendly, warm approach to patient interactions. The ability to maintain a clean and organized working environment. A willingness to work at both our Crown Point and Hammond locations as needed. Bilingual is a plus. Benefits You'll Enjoy as a

Full-Time Team Member:

We value our employees and offer a comprehensive benefits package, including: Comprehensive medical and dental insurance. Long-term disability. Company-paid life insurance. 401K plan. Paid holidays and a convenient Monday-Friday schedule. Generous Paid Time Off (PTO). Free parking at both locations.

About Williams Eye Institute:

Williams Eye Institute is a leading ophthalmology practice with locations in Crown Point and Hammond, Indiana . We are dedicated to providing exceptional eye care to our patients and fostering a supportive and professional environment for our team. Learn more about us at www.williamseye.com. Ready to make a difference? If you meet the qualifications and are eager to join a dynamic team, please send us your resume today!

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Ability to

Commute:

Hammond, IN 46324 (Required) Ability to

Relocate:

Hammond, IN 46324: Relocate before starting work (Required)

Work Location:

In person