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Mercy Urgent Care

Medical Assistant - Patient-Centered Urgent Care

Career Insights for Registrar / Patient Service Representative

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Based on Indiana data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$43,672 / year median in Indiana

+7% projected growth

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Job Description

Are you passionate about delivering care with kindness, accuracy, and respect? Our patient-centered urgent care is seeking a Medical Assistant who embodies compassion and professionalism while providing seamless support to both patients and providers. About Us We believe urgent care should feel supportive, reassuring, and rooted in genuine concern for every individual who walks through the door. Out team is dedicated to showing customer love through attentive service, sincere communication, and a calm compassionate approach. What We're Looking For The ideal candidate will be: Team and service oriented, with a heart for collaboration and patient care Agreeable and sincere, putting patients and families at ease with warmth and professionalism Methodical and accurate, ensuring efficiency and precision in clinical tasks Patient and calm, even in fast-paced or stressful situations Thorough and self-disciplined, consistently following best practices and maintaining high standards of care Responsibilities Greet patients with kindness and professionalism, ensuring a welcoming experience Accurately record patient histories, vitals, and information in the EMR system Assist providers in examinations, procedures, and treatments Perform tasks such as injections, specimen collection, and EKGs with care and precision Electronically register patients including checking insurance eligibility Maintain a clean, organized, and safe clinical environment Support smooth clinic flow with attention to detail and efficiency Qualifications Strong communication and organizational skills Demonstrated ability to remain calm and professional under pressure Commitment to patient-centered service and teamwork Why Join Us? At Mercy Urgent Care, you'll be part of a supportive environment that values kindness, thoroughness, and teamwork. We encourage professional growth and provide opportunities to make a meaningful difference in the lives of patients every day.