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Riverview Hospital

Cook-Patient Services

Entry-Level JobVerifiedNo experience needed

Career Insights for Registrar / Patient Service Representative

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Based on Indiana data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$43,672 / year median in Indiana

+7% projected growth

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Job Description

Job Summary The Cook I can be assigned to any of the different cooking stations within the food and nutrition services department. The Cook I gathers ingredients, prepares an item to recipe, monitors time and temperature standards, serves food in a public setting and maintains satisfaction for both food quality and customer service. The Cook I position may work in a variety of areas: Retail deli, salad bar, prep, meals on wheels, and or patient line hot cook. this position covers the Noblesville Main hospital and the Westfield Micro Market/Grab & Go prep Job Responsibilities Prepare and cook food items in accordance with both regular and modified diet menu items per recipe; prepare the required quantities listed on production sheets. Handle food in a sanitary manner in accordance with requirements of state and local Boards of Health, and Hospital policies. Stores excess food at correct temperature and ensure date and time frames of storage at properly managed. Monitor supplies and inform leaders of needed items. Required to weigh and measure ingredients according to standardized recipes. Ability to forecast proper prep levels and complete prep lists to par levels is required. The proper usage of equipment such as steamers, slicers, grinders, mixers, ovens, grills, dish machines, knives, and other cooking equipment is required. Meets the safety standards for each piece of equipment and takes accountability for personal safety. Ensure that all food preparation meets time schedules, and that foods are not prepared too long before consumption. Maintain and clean equipment and utensils used; keep work area organized, clean and sanitary. Present and maintain a positive attitude with other staff members, customers, guests, and patients. Performs duties as an active member of the healthcare team. Mutually support the common goals of the team. Responsible for building good relationships with other teammates and projecting a positive, guest-focused attitude. Develops a team concept amongst coworkers. Ensures a positive guest/patient focus and outcome. Proficient in multi-tasking. Required to consistently perform multiple duties at any given time with high-level performance. Able to stand for extended periods of time. Able to be flexible and take direction from all management members, i.e., change of duties or procedures, or receive constructive feedback professionally. Participate in sharing of information or findings. The ability to work a flexible shift (nights, weekends, and holidays) is required. Interpret and comply with all applicable policies and procedures, including, but not limited to: sanitation requirements, all departmental and functional policy and procedure, maintaining acceptable attendance records, arriving for duty punctually, and following dress code. Participate in performance improvement activities, such as regulatory compliance, and mandatory training activities. Other duties as assigned.
Education Requirements Level of Education Minimum:
High school diploma, GED, or currently enrolled in high school courses
Preferred:
High School diploma
Experience Requirements Minimum:
Previous cooking or food prep experience preferred
Preferred:
1 or more years of cooking in a hospitality, food service or health care setting
License/Certification Requirements Minimum:
None