Lung Cancer Screening Patient Representative Appalachian Regional Healthcare, Inc. - 3.6 Lexington, KY Job Details Full-time 1 hour ago Qualifications Customer communication Microsoft Outlook Meditech Clinic experience High school diploma or GED Clinical data registries Picture archiving and communication systems (PACS) Full Job Description Overview The Lung Cancer Screening Patient Representative will provide administrative support to the Lung Cancer Screening Program, Clinical Operations, and clerical assistance. This individual will work to improve coordination of patient care, help patients navigate the healthcare system, reduce barriers when possible and support achievement of program deliverables through various resources. This position will require the ability to interact with personnel as well as outside agencies and patients, the ability to act independently to carry out duties and responsibilities of the job without specific supervision by people or procedure, and the aptitude to establish work priorities to meet established deadlines. Responsibilities Maintains a professional image and exhibits excellent customer relations with patients, visitors, physicians and co-workers Provide administrative support to the Lung Cancer Screening program and clinical operations Perform clerical duties that contribute to the overall efficiency of the program served Receives, prioritizes, and triages telephone calls appropriately Composes memos, reports, minutes, and other reports as requested Assist with data entry/management and upload of data to appropriate registries for management of the lung cancer-screening program Using Electronic Health Record (EHR) system, enter patient encounter data and follow-up schedule. Maintains records in an organized and timely format Creates reports and performs other clerical/record keeping duties as requested Promotes communication and education between the patient and healthcare provider Makes Service Line Coordinator aware of ongoing issues Manage and track patient referrals and scheduling/appointments/authorizations Maintain patient confidentiality and security of their information Promote communication between providers, patients, and others involved with patient care Plans and participates in community education events and health fairs. May require travel to meet the needs of the program and populations served Excellent at communicating in a business setting, as well being detailed oriented Provides education, support, and coordination to assist patients in securing appointments Has a working knowledge of medical terminology and coding in reference to all screening procedures and related follow-up testing Other duties as assigned Qualifications Education A GED or High School is a minimal educational requirement Minimum Work Experience At least 1 year experience functioning in a clinic or hospital Required Skills, Knowledge, and Abilities Highly proficient in the use of Excel, Word, Power Point, Outlook, Meditech, PACS, and standard office equipment.