Job Category:

Employed Provider Services\n

Requisition Number:

CLINI002420

Posting Details\n

Posted:

August 5, 2026\nFull-Time\nLocations\nShowing 1 location\nTompkinsville, KY 42167, USA Job Details\nDescription

JOB SUMMARY

Responsible for daily assisting the Front Office/Assistant Office Coordinator with front office functions including but not limited to: meeting and greeting patients, registration, scheduling of appointments, insurance verification, filing, cashiering and collections, screens and directs telephone calls. Contributes and assists the physicians and staff to create timely, accurate, and quality healthcare. Reports to the Director of Clinic Patient Access

JOB REQUIREMENTS

Minimum Education High School Diploma or equivalent is required.\nAssociate's or Bachelor's degree in business or related field is preferred. Minimum Work Experience Previous healthcare or Physician Practice experience preferred. Required Skills Excellent customer skills. Computer skills as well as the ability to type with accurate spelling, grammar and punctuation are required. Having the ability to speak clearly and concisely with patients and providers is crucial. Must be able to perform duties and maintain personal conduct, attitude and appearance that conform to policies and procedures of the facility. Skills in establishing and maintaining effective and professional relationships with patients, medical staff, clerical staff and the public will be essential.

FUNCTIONAL DEMANDS

Physical Requirements Sitting

=>32% Walking
16-31% Standing
1-15% Bending/Squatting
1-15% Climbing/Kneeling
1-15% Twisting
1-15% OSHA Category Minimal potential for direct exposures. Visual and Hearing Requirements Must be able to see with corrective eye wear. Must be able to hear clearly with assistance. Other Physical/Environmental Demands Lifting
0-50lbs, 50lbs or more with assistance Carrying
0-50lbs, 50lbs or more with assistance Pulling
up to 100lbs Pushing
up to 100lbs

LEADERSHIP CAPABILITIES

Supports the hospital Mission, Service and Values.

ESSENTIAL FUNCTIONS

Accurately obtains and enters patient information into Medical Record database with little or no error.\nProfessionally answers all incoming calls. Accurately records messages, and forwards calls appropriately. Completes follow up calls as needed.\nCollects co-payments. Accurately records and processes payments.\nAssists patients in scheduling, canceling, and rescheduling appointments. Completes patient appointment reminders\nDemonstrates strong organizational skills. Able to multi-task.\nAbility to work independently on assigned tasks as well as accept direction on given assignments.\nDemonstrates excellent verbal and written communication skills. Demonstrates exceptional interpersonal communication skills.\nPerforms insurance verifications and uses HDX information to identify patient coverage status and amounts due\nFloats to other areas as requested and responds to assignment with a positive attitude.\nOther duties as requested. Qualifications\nEducation\nRequired High School or equivalent or better. Equal Opportunity Employer\nThis employer is required to notify all applicants of their rights pursuant to federal employment laws. 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