WIC Clinic Clerk Village Kidz Baton Rouge, LA Job Details Full-time From $12 an hour 1 day ago Benefits Tuition reimbursement Paid time off Employee discount Professional development assistance Qualifications Computer operation Phone communication Customer service Computer literacy Filing Client file management Medical scheduling Health information regulatory compliance Organizational skills Computer skills Telephone systems Multi-line phone systems Typing Productivity software 10 key typing Clinical confidentiality policies Managing patient records Office phone management Office record organization Full Job Description Overview Join our dedicated healthcare team as a WIC Clinic Clerk, where you will play a vital role in supporting the Women, Infants, and Children (WIC) program by providing exceptional administrative and clerical assistance. This energetic position offers the opportunity to work in a dynamic clinic environment, ensuring smooth operations and excellent patient service. As a key member of our team, you will manage patient intake, maintain accurate records, and coordinate with healthcare professionals to deliver quality care and support to families in need. Duties Greet and assist patients and clients at the front desk with professionalism and a friendly attitude, ensuring positive patient experiences. Schedule appointments efficiently using electronic health record (EHR) system. Verify patient information, insurance details, and eligibility for WIC services while maintaining strict adherence to HIPAA confidentiality policies. Maintain and update medical records and files securely in compliance with health information management standards. Utilize computer skills to manage electronic health records (EHR/EHR systems), perform data entry with high accuracy (including 10 key typing), and generate reports as needed. Support medical staff by assisting with intake procedures, phone communication using multi-line phone systems, and providing excellent customer service at the front desk. Manage office supplies, file documents systematically, and ensure clinic areas are organized and welcoming. Demonstrate proficiency in Microsoft Office applications to prepare correspondence, reports, and other administrative documents. Qualifications Previous clinic or medical office experience is highly preferred; familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth or eClinicalWorks is essential. Strong knowledge of medical terminology, health insurance processes including Medicare, Medicaid, and HIPAA regulations. Bilingual skills are a plus to effectively serve diverse populations; fluency in additional languages enhances communication capabilities. Excellent clerical skills including filing, multi-line phone etiquette, typing (10 key), and computer literacy are required. Ability to handle sensitive information with discretion while maintaining clinical confidentiality policies. Strong organizational skills with attention to detail in managing medical records and administrative tasks. Proven customer service skills with the ability to communicate clearly over the phone and in person while demonstrating professionalism at all times. Join us in making a meaningful difference by supporting families through compassionate service and efficient clinic operations!

Pay:

From $12.00 per hour Expected hours: 40.0 per week

Benefits:

Employee discount Paid time off Professional development assistance Tuition reimbursement

Work Location:

In person