New Patient/Scheduling Coordinator We are seeking a warm, welcoming candidate to join our team as a New Patient/Scheduling Coordinator. As an essential member of our front office team, you will play a key role in making every patient experience a positive one. Responsibilities include, but are not limited to: Greeting patients as they arrive at the office Managing the check-in and check-out process Communicating effectively with the clinic team to notify them of patients' arrival, and following up to schedule the next appointment Creating new patient records and update patient charts (name change, address, phone number, insurance, etc.) Scheduling and confirming appointments Answering phone calls, e-mails, texts, and faxes Verifying dental insurance eligibility and benefits Keeping patients informed of expected wait time if the doctor is behind schedule Ensuring pre-authorizations are sent and approved for necessary procedures prior to patients' treatment visits Maintaining the cleanliness of the front office and waiting area Assisting with administrative duties Skills and Qualifications High school diploma or equivalent Previous experienced in a dental office or experience in scheduling and administrative support preferred Strong organizational skills and ability to multitask Excellent written and verbal communication skills Positive, even-tempered, and a "Can Do" attitude Able to receive coaching and feedback constructively Commitment to upholding HIPAA regulations and ensuring patient confidentiality
Bilingual Job Type:
Full-time Pay:
$18.00 - $22.00 per hour Expected hours: 30.0 - 35.0 per week
Benefits:
401(k) matching Health insurance Paid time off Uniform allowance Application Question(s): Tell us about your previous experience working with patients, customers or families. What did you enjoy most about that role? Ability to