Medical Office Receptionist -

Healthcare Date Posted:

11 October 2026

Closing Date:

November 10, 2026

Recruiter:

Cambridge Health Alliance Location:

Cambridge, Massachusetts Salary:

USD44,000

to

USD54,000

Job Type & Industry:

Healthcare & Pharmaceutical Contract Type:

Permanent Job Reference:

3016605849-2 Apply for this job now Job Description Cambridge Health Alliance seeks a Receptionist to provide welcoming, efficient front desk support within our Healthcare & Medical Services administration team. Based in our community clinics, you will greet and check in patients, verify insurance and demographics, manage multi-line phones, schedule appointments, and maintain accurate records in the EHR. You'll coordinate with clinical staff to support smooth patient flow while upholding HIPAA standards. This role supports CHA's mission-driven, equity-focused care for diverse, underserved communities in a collaborative, teaching environment. Responsibilities Greet and check in patients, verify demographics and insurance information Schedule, confirm, and reschedule appointments across multiple clinics Answer and route phone calls using a multi-line phone system Collect co-pays and process basic front desk payments following CHA policies Maintain accurate, timely documentation in the EHR and scheduling systems Coordinate with clinical and administrative staff to support patient flow Protect patient privacy and follow HIPAA and CHA confidentiality standards Provide compassionate, culturally sensitive service to diverse populations Assist with forms, referrals, and medical records requests as directed Support a collaborative, teaching-focused environment and participate in trainings Required Skills Medical office reception Electronic Health Records (EHR) systems Patient scheduling Insurance verification HIPAA compliance Multi-line phone systems Data entry and accuracy Front desk cash handling/co-pay collection Microsoft Office/Google Workspace Bilingual or multilingual communication