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Prima CARE, P.C.
Medical Office Coordinator
Job Description
Company Overview PrimaCARE is a well-established multispecialty healthcare group dedicated to providing high-quality medical services. With a focus on hospital-based care, our organization emphasizes efficient practice management and exceptional patient support, supported by advanced electronic health record systems and a collaborative team environment. Job Summary We are seeking a highly organized and proactive Medical Office Coordinator to oversee the daily operations of our healthcare practice. The ideal candidate will possess extensive medical office experience, strong leadership skills, and proficiency in managing administrative functions within a clinical setting. This role involves coordinating staff, ensuring compliance with healthcare regulations, and optimizing office workflows to deliver outstanding patient care and operational efficiency. Duties
- Screen calls, arrange appointments and referrals
- Perform insurance verifications
- Schedule and confirm appointments daily
- Collect co-pays, deductibles and inquire on previous balances
- Enter new patients into eClinical Works
- Maintain patient charts
- Organize medical records for appointment follow up
- Ordering office supplies
- Book new and follow-up appointments, manage cancellations, and coordinate specialist referrals or diagnostic testing
- Greet patients, handle check-in/check-out processes, and manage multi-line phone systems or email correspondence
- Maintaining a clean and organized office environment
Minimum Requirements:
- Front office experience
- Knowledge of EClinical Works a plus but not required.
- Detailed oriented with excellent time management skills
- Must possess excellent written and oral communication
Pay:
$24.00 - $26.00 per hour Expected hours: 40.0 per weekBenefits:
401(k) 401(k) matching Dental insurance Employee assistance program Family leave Flexible spending account Health insurance Health savings account Life insurance Paid time off Pet insurance Vision insuranceWork Location:
In personBenefits
- Paid Time Off (PTO)
- 401(k) Plans
- Health and Wellness Programs
- Health Insurance
Career Insights for Registrar / Patient Service Representative
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Scorecard
Based on Massachusetts data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$49,358 / year median in Massachusetts
+14% projected growth