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Patient Access Representative

Job

Holyoke Health Center, Inc.

Holyoke, MA (In Person)

$47,320 Salary, Full-Time

Posted 2 days ago (Updated 13 hours ago) • Actively hiring

Expires 8/4/2026

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Job Description

Jobs › Holyoke, MA › Patient Access Representative Holyoke Health Center, Inc. Patient Access Representative Holyoke, MA Apply Patient Access Services Representative- Responsible for answering all incoming calls to the main telephone switchboard system, Finesse, receives and redirects calls, responds to routine inquires, refers to appropriate sources; takes and transmits messages and transfers calls appropriately per protocol; schedules, cancels appointments or tasks to appropriate front desk staff if unable to make appointment and other clerical duties as assigned. Must have excellent customer service and maintains professional telephone etiquette at all times and 1-3 years related experience working in a medical and/or dental office setting. Excellent communication skills, both written and verbal and superior customer service required. Working knowledge of switchboard operations, general clerical skills and basic computer knowledge in Windows environment required. Bilingual (English/Spanish) required.
Salary range:
\$18/hr - \$27.50/hr Active Filters Patient Access Representative Holyoke, MA Clear All Apply