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Access Care Partners

Receptionist

Entry-Level JobVerifiedNo experience needed

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$40,509 / year median in Massachusetts

+8% projected growth

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Job Description

Receptionist Access Care Partners
  • 3.9 Holyoke, MA Job Details Full-time $18
  • $21 an hour 21 hours ago Benefits Health insurance Dental insurance Flexible spending account Paid time off Vision insurance Life insurance Retirement plan Qualifications Spanish Customer communication English Driver's License Full Job Description Receptionist
  • Bilingual Spanish/English Required
  • Access Care Partners Full-Time | 35 hours/week $18
  • 21 per hour Monday-Friday | 9:15 AM
  • 5:15 PM Join Our Front Desk Team At Access Care Partners, we do more than provide services—we support people, families, and communities.
As a Receptionist, you'll be part of a collaborative front desk team that creates a welcoming and supportive experience for everyone who visits or contacts our organization. If you're organized, people-focused, and thrive in a fast-paced environment, this is a meaningful opportunity to make a daily impact. What You'll Do Front Desk & Customer Experience Greet visitors warmly and create a welcoming environment Answer and route calls promptly and professionally Take accurate messages and ensure timely communication Notify staff of visitor arrivals and assist guests as needed Administrative & Clerical Support Provide support to multiple programs (filing, data entry, materials prep) Assist with Personal Care Management (PCM) tasks, including mailings and documentation Maintain organized supplies, forms, and office materials Support general office operations and team needs Mail & Office Operations (Key Responsibility) Process incoming and outgoing mail daily Distribute faxes and manage mailroom supplies At 5:15 PM each day, deliver outgoing mail to the post office (required responsibility) Maintain postage machine and related supplies Office Environment Keep the coffee station clean, stocked, and welcoming Help train backup reception staff as needed What We're Looking For Bilingual (Spanish/English) required 1+ year of receptionist, administrative, or related experience preferred Strong communication and customer service skills Detail-oriented with solid organizational abilities Comfortable using Google Workspace and Microsoft Office Ability to multitask and stay calm in a busy office setting Willingness to learn new systems and adapt in a changing environment
Additional Requirements:
Valid driver's license and access to a reliable vehicle during work hours Ability to pass background checks (CORI, SORI, etc.) Why Join Access Care Partners? Meaningful work supporting community-based care Supportive, mission-driven team environment Consistent weekday schedule (no weekends) Opportunity to grow your administrative and healthcare support experience Apply Today If you enjoy helping people, staying organized, and being part of a collaborative front desk team, we'd love to hear from you. Access Care Partners is an equal opportunity employer. We believe diverse voices strengthen our work—and we welcome yours.
Job Type:
Full-time Pay:
$18.00
  • $21.
00 per hour
Benefits:
Dental insurance Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance
Language:
Spanish (Required)
Work Location:
In person