ADMINISTRATIVE ASST HATHAWAY MANOR - 2.6

New Bedford, MA Job Details 2 hours ago Qualifications Office supply management Medical chart preparation Organizing community events Phone communication Medical insurance coverage verification In-person customer service Assisting medical staff Phone call screening Healthcare referral management Accounting data entry Fax machines Medical record retrieval Office supply ordering Data verification Invoice data entry Document archiving Stocking Allscripts Telephone systems Phone triage Handling patient inquiries Clinical confidentiality policies Faxing Managing patient records Physical document handling Entry level Coordinating resident events Payroll record maintenance Quality data entry Office record organization

Full Job Description Essential Job Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Support Admission Director Customer service focused Complete admission packets and welcome new residents. Help planning and attending with community events. Help with covering admissions, great learning opportunity. Help reduce grievances. Communicate effectively with patients, families, caregivers and staff either face-to-face or by telephone. Answers incoming calls and forwards or refers to appropriate staff member or take a message if person is unavailable. Triage patient/family telephone calls to clinical staff. Maintains confidentiality of all patient information. Complete routine reports and new assignments in an accurate and timely manner. Assists in taking referrals and communicating with the Referral and Admissions Team. Assist in entering data into the appropriate tracking systems. Assist in the process of putting together medical records or other packets. Assist in the filing of open and closed medical records as needed. Assist in stocking in-coming office supplies and medical supplies as needed. Assist in sending, receiving and monitoring faxes for all staff. Provide back-up or assistance to other administrative staff when needed. Responsible for tracking patient certifications and monitoring RN recertification assessments. Responsible for assisting Admissions Office with referrals. Assists with admission, transfer, death and discharge communication. Tracking and ordering printed materials. Assist with survey process and data upload. Assists in preparing patient documentation as needed. Assists with verification & documentation of patient insurance information. 2 Assists in archiving records as needed. Assists with processing payroll as needed. Other duties as assigned. Entering invoices from supply delivery vendors in Allscripts. Other duties as assigned Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.