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KAREN ANN QUINLAN MEMORIAL FOUNDATION
LPN Intake Coordinator | NJ, Newton
Career Insights for Registrar / Patient Service Representative
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Based on Massachusetts data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$49,358 / year median in Massachusetts
+14% projected growth
Job Description
Title LPN Intake Coordinator | NJ, Newton EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Description Compensation:
$33.00 per hour.Schedule:
M-F 830a-430p, ocassional weekend.Benefits:
Medical/Medical stipend, Dental Vision, Supplemental coverages, benefit time, 401K, Tuition reimbursement. Evaluates patients referred to for Hospice and Palliative Care to determine appropriateness for admission. Routinely accepts all referrals for Hospice and Palliative Care; does not refuse any patient without prior approval of administration. Consults with physicians, team members, patients and/or family members while establishing a coordinated referral. Evaluates insurance coverage and provides this information to persons involved with billing. Coordinates efforts with Social Services. Notifies the team of patient referrals and provides patient data including essential background information and initial medical orders. Obtains physician verbal orders where needed. Provides feedback to referral sources on referrals as indicated. Responds to telephone inquiries regarding available services and eligibility for same. Collects and maintains statistical data on all referred patients and submits same, as requested, to administration. Registers all patients in the EMR, and responsible for new admission chart generation. Performs ICD-10 coding and patient registration. Collaboratively sets QI agenda for Hospice annually; gathers/tabulates data; presents findings; makes recommendations for change. Participates in committees as assigned. Covers on-call on a rotational basis. Triages patient/family calls from patients interested in hospice and/or palliative care services Triage and schedule Quinlan Palliative Care patients on service and communicate to Nurse Case Manager or NP. Submit weekly report to Nursing Supervisor and Executive Director of Referrals, Admissions and Pending Adheres to employment policies as described in the employee handbook; maintains and respects confidentiality; adheres to all HIPAA regulations. Participates in all required in service education programs and meetings. Demonstrates compliance with the dress code policy by appearing well groomed, wearing ID badge while on duty and maintaining a professional appearance. Performs other duties as assigned.Position Requirements Required Skills/Abilities:
Knowledge of the dying process; knowledge of policies and procedures of the hospice organization. Knowledge of palliative care principles, practices, and patient-centered care approaches. Knowledge of regulations surrounding compliance with Medicare Conditions of Participation. Ability to function as a resource to patients and families during times of high stress and volatility. Ability to assess patients to determine appropriateness of participation in hospice and Palliative care.. Ability to build constructive relationships with colleagues, and outside agencies, organizations, and individuals. Excellent communication skills to effectively deliver information between referral source and the clinical team. Consistently model respect for, and accountability to, the public, patients/families, and co-workers. Communication and actions reflect care, courtesy, honesty, and professionalism. Convey a professional and positive image and attitude regarding the organization.Education and Experience:
Required Education:
Graduate of an NLN accredited school of nursing; current LPN or RN licensure inNew Jersey Preferred Education:
BSN;Pennsylvania Nursing License Required Experience:
Three (3) years of experience in a Medicare-certified Hospice/Home Care agency under qualified nursing supervision. Evidence of leadership ability; including evidence of ability to take initiative, delegate authority appropriately, ability to role model, ability to serve as a change agent.Preferred Experience:
Experience in Palliative Care. Fulltime/Part-timeFull-Time Shift Days Exempt/Non-ExemptNon-Exempt LocationKaren Ann Quinlan Memorial FdnBenefits
- Bonuses/Stipends
- Financial Aid/Assistance
- Dental Insurance
- 401(k) Plans