Patient Care Advocate / Medical Receptionist Plymouth Pediatric Associates -

Plymouth, MA Why You'll Love Working Here:

Plymouth Pediatric Associates is a vibrant, bustling pediatric practice built on a foundation of professionalism, respect, and integrity . As the region's only Preferred Boston Children's Hospital Primary Care practice, we combine high-quality clinical excellence with a supportive, team-oriented culture. If you thrive in a dynamic environment and love making a difference for families, you'll fit right in.

The Role:

As a Patient Care Advocate / Medical Receptionist , you are the face of our practice. You will be responsible for ensuring our patients and their families have a seamless, professional experience from the moment they walk through our doors.

Key Responsibilities:

Patient Welcome:

Greet families warmly and manage the check-in/check-out process efficiently.

Administrative Management:

Register patients, verify insurance eligibility, and schedule future appointments utilizing a well recognized EHR.

Patient Advocacy:

Assist with all administrative aspects of the patient visit to ensure a smooth flow.

Problem Solving:

Navigate complex patient situations with maturity, empathy, and professionalism.

What We Are Looking For:

We are seeking a customer-focused, detail-oriented team player who can balance a fast-paced environment with a calm, welcoming demeanor.

Our Ideal Candidate Has:

Strong Tech Skills:

Computer savvy and quick to learn electronic health records (EHR) and scheduling systems.

Emotional Intelligence:

The maturity and professionalism required to handle sensitive or complex patient scenarios.

A Collaboration Mindset:

A true team-player attitude where no task is too small to help a colleague. Previous experience in medical reception or customer service is a major plus!

Perks & Benefits:

Competitive compensation and comprehensive benefits package. A beautiful, state-of-the-art facility to work in. A supportive management team that values your growth and daily well-being. Looking to hire a 24 hour/week position. All applicants must be fully vaccinated for COVID-19, including booster if eligible. This is NOT a remote job and requires the employee to report to our physical location.

Pay:

$18.00 - $24.00 per hour

Benefits:

401(k) 401(k) matching Bereavement leave Flexible spending account Free flu shots Free parking Military leave On-the-job training Paid jury duty Paid orientation Paid sick time Paid training Parental leave Application Question(s): Have you been vaccinated and boosted against

COVID-19?

Education:

High school or equivalent (Required)

Experience:

Customer Service:

2 years (Required)

Computer Skills:

2 years (Required)

Work Location:

In person