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Beth Israel Lahey Health

ICU Patient Care Associate, 24 Hrs 12-hour shifts and one weekend a month

Entry-Level JobVerifiedNo experience needed

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$49,358 / year median in Massachusetts

+14% projected growth

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Job Description

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.

Patient Care Associate, Part Time, Rotating Shifts -24 hours
Job Description:
Position Summary:
Under the direct supervision of the Registered Nurse, the Patient Care Associate provides direct patient care and environmental support to facilitate patient and staff safety.
Principal Duties and Essential Functions:
Assists the registered nurse in the functional care of patients, ensuring efficient and patient centered care is delivered appropriate to the developmental level of the patient population.

Collects, records, or communicates pertinent clinical data to the supervising nurse.

Transports or accompanies patients as necessary to other areas of the hospital.

Assists in patient teaching.

Communicates any changes in patient status immediately to supervising nurse.

Documents routine parameters of care per standard and records name and title.

Performs and documents patient admission, transfer, and discharge tasks as requested by nurse. Maintains patient/ family confidentiality at all times.

Responds to patient/ family requests promptly, seeking assistance as needed.

Performs and remains competent in skills.

Acts as a constant observer when requested.

Coordinates and facilitates all intra and interdepartmental patient activities. Organizes patient flow on the unit.

Participates in scheduling of secretarial staffOrganizes and accurately maintains the unit census/assignment log book and patient board.

Communicates patient information or changes affecting the unit to the appropriate personnel. Maintains patient medical record complete from admission to discharge. Communicates to appropriate departments, patient admission, discharge, or transfer. Performs several office clerical duties.
Job RequirementsEducation:
HS degree minimum required
Licensure/Certification/Registration:
American Heart Association Heartsaver or BLS required
Required Work Experience:
1 year of Nursing Assistant experience preffered.

Hospital experience preferred.
Pay Range:
$20.00 - $26.92The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled