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Southcoast Health

Patient Access Intake Rep /Front-End Revenue Cycle Specialist DAY/EVES *$600 New Hire Sign-On Bonus*

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$49,358 / year median in Massachusetts

+14% projected growth

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Job Description

Community Focused. Care Driven. Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it. Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island. Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home. Find out for yourself why Southcoast Health has been voted 'Best Place to Work' for 7 years in a row! We are searching for Front-End Revenue Cycle Specialist to work in our Emergency Departments and Patient Registration/ Patient Arrival areas.
  • $600 New Hire Sign-On Bonus
  • Positions Available:
    24hrs (2 available)- Day/Evening Shift 10:30am-7pm/3pm-11:30pm 24hrs - Day/Evening Shift 7a-3:30pm/10:30am-7:30pm/3:30pm-12pm Every Other Weekend and Holiday Required.
  • Evening Shift includes $2.25/hr shift differential on top of base rate. Weekend Shift differential adds $2.00/hr to base pay.
Location:
Tobey Hospital, Wareham MA Job Summary:
Under the general supervision of the Team Leader, the Front-End Revenue Cycle Specialist handles patient registration, Insurance verification, pre-registration, and point of service collections. They ensure accurate patient data, educate patients on financial responsibilities. Additional responsibilities include financial counseling referrals, Medicare compliance (IM and MOON forms), valuables management, and morgue coordination. The role also involves customer service, regulatory compliance and collaboration with clinical and revenue cycle teams. This position is required to provide on-site coverage at public arrival desks and the Emergency Department.
Qualifications:
Equal to completion of four years of high school plus additional courses or training required; Associate's Degree preferred. Demonstrated excellent communication & interpersonal skills. Strong computer skills including medical based programs. Proficiency with Word, Excel, and other software programs preferred. Related Health Care experience required. third party payers experience, preferred. CHAM (Certified Healthcare Access Manage) or CHAA (Certified Healthcare Access Associate) encouraged. Must be fully vaccinated against seasonal Influenza and the
COVID 19
virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired Southcoast Health is an Equal Opportunity Employer.
Compensation:
Pay rate will be determined based on level of experience.
Job Type:
Part-time Pay:
$17.86 - $28.76 per hour
Benefits:
403(b) 403(b) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Opportunities for advancement Paid sick time Paid time off Paid training Pet insurance Professional development assistance Referral program Retirement plan Vision insurance
Work Location:
In person