We are looking for a Patient Access Specialist to support front-end patient access operations in Massachusetts. This Long-term Contract opportunity is ideal for someone who can create a welcoming experience while handling registration, scheduling, and insurance-related tasks with accuracy. The position is scheduled Monday through Friday and plays an important role in helping patients move smoothly through the intake and appointment process.

Responsibilities:

Welcome patients in a courteous and attentive manner and guide them through the check-in and registration process. Collect, review, and update demographic, insurance, and other required patient information to maintain accurate records. Coordinate appointment scheduling and make changes to existing visits based on patient and clinic needs. Verify medical insurance coverage and confirm eligibility details before services are provided. Explain required forms, policies, and next steps so patients understand the registration process clearly. Respond to patient questions related to appointments, registration, and access services while providing timely support. Maintain confidentiality and handle patient information in accordance with healthcare privacy standards. Assist with administrative workflow updates or process changes as needed to support daily patient access operations. Previous experience in patient registration, patient access, or a similar healthcare support role. Working knowledge of appointment scheduling procedures in a medical or clinical setting. Experience verifying insurance information and identifying coverage details accurately. Strong communication skills with the ability to assist patients clearly and effectively. High level of accuracy when entering and updating patient information in electronic systems. Ability to manage multiple tasks efficiently in a fast-paced front desk or intake environment. Familiarity with confidentiality standards and careful handling of sensitive patient data. TalentMatch ® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice .