Job Overview As a Medical Office Specialist, your expertise will be vital in delivering exceptional patient care and ensuring smooth clinic operations. We are seeking an organized individual who is engaged and enthusiast to manage a variety of administrative and clinical tasks, utilizing EMR/EHR systems, appointment scheduling, health insurance processes and patient support. Your enthusiasm and attention to detail will help create a welcoming environment for patients while maintaining compliance with healthcare regulations such as HIPAA. This position offers an exciting opportunity to apply your medical office experience in a supportive setting while building new skills for growth within. Responsibilities Management of patient scheduling, appointment confirmations, and rescheduling using EMR/EHR system Manage front desk operations by greeting patients, answering phone calls with professional phone etiquette, and handling patient inquiries promptly Utilize computer skills to manage electronic health records (EHR) systems effectively and perform clerical tasks such as filing, data entry (including 10 key typing), and document scanning Proven medical clinic experience with an understanding of medical terminology. Knowledge of health insurance processes and proper identification of the practice's in-network insurance plans for accurate billing Review and update medical records ensuring accuracy and completeness in accordance with clinical confidentiality policies Excellent customer service skills with the ability to communicate clearly via phone and in person while maintaining professionalism Ability to handle sensitive information discreetly while complying with clinical confidentiality policies Demonstrated medical clerical experience including data entry, filing, collection and batching of daily patient payments Strong computer skills including proficiency in Microsoft Office Suite for administrative support tasks Ability to maintain a clean, stocked clinical area, as well processing of medical instrumentation. Join us in making a difference by providing outstanding medical office support that enhances patient experiences. Your dedication will help foster a positive healthcare environment where patients feel valued and cared for every step of the way!