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Johns Hopkins Medicine

PSC III

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$46,455 / year median in Maryland

+8% projected growth

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Job Description

PSC III Requisition #: 674588
Location:
Johns Hopkins Health System,Columbia,MD 21044
Category:
Clerical and Administrative SupportSchedule:
Evening ShiftEmployment Type:
Full TimePosition Summary:
  • The Patient Service Coordinator III will handle all administrative (non-clinical) aspects of the patient encounter, assisting each and every patient to achieve the Ideal Patient Encounter, and maintaining accurate information on each patient to facilitate the encounter
  • Offers friendly, courteous assistance to every patient to ensure that the patient has a positive, professional experience while at Johns Hopkins
  • Since most administrative tasks will be expedited with the use of automated scheduling, registration and billing systems, the patient coordinator will need to be proficient on the appropriate computer systems
Education:
  • High School Diploma or Equivalent
Work Experience:
  • 1 year experience
Shift:
  • Full Time (40 hours)
  • Evening Mon-Fri 11-7:30
  • Non-Exempt
Salary Range:
Minimum 18.87/hour - Maximum 31.15/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases w the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority. The Hospital reserves the right to modify employee schedules as needed. We are committed to creating a welcoming and inclusive environment, w we embrace and celebrate our differences, w all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Johns Hopkins Health System and its affiliates are drug-free workplace employers. Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.