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World Class Chiropractic

Front Desk & Patient Experience Coordinator

Entry-Level JobVerifiedNo experience needed

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$46,455 / year median in Maryland

+8% projected growth

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Job Description

Front Desk & Patient Experience Coordinator World Class Chiropractic is looking for a warm, organized, dependable professional to help run our front desk and create an exceptional experience for every patient. This is a fast-paced, hands-on position for someone who enjoys helping people, staying organized, and taking ownership of their work. You will be an important part of the daily operation of the practice and will work closely with our doctors and team to keep the office running smoothly. What You'll Do Welcome patients and create a warm, professional first impression Answer phones, texts, and emails Schedule and confirm appointments Manage patient flow throughout the office Collect payments and explain office policies Maintain accurate records and complete administrative tasks Help patients stay on track with their care Keep the front desk and patient areas clean, organized, and presentable Support patient follow-up, marketing, and office projects Identify problems and help improve systems Assist wherever needed to help the office operate smoothly This is not a desk-only position. You must be comfortable moving throughout the office, switching between responsibilities, cleaning and sanitizing when needed, and helping wherever needed. You May Be a Strong Fit If You Are Friendly, confident, and professional Highly organized and attentive to detail Dependable and consistent Comfortable speaking with patients in person and by phone Able to remain calm and focused when the office is busy Coachable and willing to learn Someone who follows through and takes responsibility Comfortable using computers, scheduling software, email, and text messaging Interested in personal and professional growth Experience in healthcare, hospitality, fitness, customer service, or a busy professional office is helpful, but we are willing to train the right person. Compensation and Benefits $20-$26 per hour, based on experience and performance Performance-based bonus opportunities Paid orientation and on-the-job training Opportunity for advancement Group health insurance available; employee-paid premiums apply One week of paid vacation after one year of employment Chiropractic care benefits Paid chiropractic assistant certification training may be available as the role develops Professional development and ongoing training About World Class Chiropractic World Class Chiropractic is committed to providing exceptional chiropractic care and service. We believe patients should feel welcomed, respected, and cared for at every interaction. We are building a team of people who take pride in their work, support one another, and want to contribute to something meaningful.
Application Process Please submit:
Your resume Complete answers to all application questions Applicants selected to move forward will receive a message requesting a short video introduction before an interview. The video may be recorded on your phone and should answer a few brief questions about your interest, experience, and approach to work. Applicants who do not complete the requested steps will not advance in the hiring process.
Pay:
$20.00 - $26.00 per hour
Benefits:
Employee discount Health insurance On-the-job training Paid orientation Paid time off Paid training
Work Location:
In person