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Adventist Health Care
Patient Financial Advisor II, Day Shift, Patient Financial Services
Career Insights for Registrar / Patient Service Representative
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$46,455 / year median in Maryland
+8% projected growth
Job Description
Fort Washington Medical Center If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account. Adventist HealthCare seeks to hire an experienced Patient Financial Advisor II who will embrace our mission to extend God's care through the ministry of physical, mental, and spiritual healing. As a Patient Financial Advisor II, you will:
- Supports the current care plan and throughput within the acute medical center on-site acute services.
- Supports financial processes, including authorizations, verifications, and financial options for patients in-house, as stated above.
- Tracks available service days.
- Works with CM to ensure patients' financial obligations are met
- Coordinates with CM to support discharge planning.
- Coordinates and collaborates with the current eligibility vendor.
- Provides direct patient financial counseling if appropriate.
- Assists patients in completing AHC charitable applications at the support center location.
- Works with limited direct supervision.
- Can complete all PFA I duties if required Qualifications include:
- Minimum of 3 years of experience within a healthcare financial environment.
- Can include insurer or public health setting as well.
- At least 1 year of establishing eligibility and/or payment authorization
- Requires strong knowledge/training in government payor rules and regulations.
- Requires strong knowledge/training regarding TPLs, WC, and other payment sources and liabilities
- High School Graduate or equivalent.