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University of Maryland Medical System

Front Office Coordinator

Career Insights for Registrar / Patient Service Representative

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Based on Maryland data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$46,455 / year median in Maryland

+8% projected growth

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Job Description

Front Office Coordinator at University of Maryland Medical System Front Office Coordinator at University of Maryland Medical System in Largo, Maryland Posted in about 6 hours ago. Job Requirements General Summary Under moderate supervision, performs a variety of clerical activities to support clinical operations including customer service, telephone management, scheduling, registration, and copay collections. Ensures that all provider schedules are appropriately populated, telephones are managed, and complete registration information is captured prior to or during each patient visit. Work Experience Education and Experience High School Diploma or equivalent (GED) is required. One (1) year of customer service experience required. One (1) year relevant front-desk experience preferred. Experience within a healthcare environment preferred. Certification in scheduling and registration preferred. Knowledge, Skills and Abilities Ability to interact with personnel of all levels within the organization and work within a multi-disciplinary team environment. Interpersonal skills, customer orientation and an outgoing and pleasant demeanor. Prior experience and demonstrated competence with patient or customer information systems. Highly effective verbal, written and interpersonal communication skills to communicate effectively with all levels hospital staff, patients, visitors, and levels of staff.

Benefits Compensation:
Pay Range:

$19.29 - $31.40 Other Compensation (if applicable)