A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
Medical Office Coordinator (Department of Physical Medicine & Rehabilitation) Johns Hopkins University - 4.0 Timonium, MD Job Details Full-time $16.60 - $29.50 an hour 18 hours ago Qualifications Administrative experience High school diploma or GED Desktop applications Productivity software Medical terminology Full Job Description Affiliated Office Address Lutherville, MD, United States Requisition
ID 121959
Date Created July 29, 2026 Job Function Clerical/Administrative Support Exempt Status Non-Exempt Shift Type Full Time Schedule M-F, 830a - 5p Worksite 24-
MD:
JH at
Greenspring Station Work Modality On-site:
90-100% of hours worked on-site The Department of Physical Medicine and Rehabilitation is seeking a Medical Office Coordinator . Specific Duties & Responsibilities Professionally and efficiently handle incoming requests from patients and providers, and ensure that issues are resolved both promptly and thoroughly. Provide quality service and support in a variety of areas which may include, but not limited to scheduling, registration and care coordination. Carries out duties and responsibilities with limited supervision. Makes decisions and establishes work priorities on essentially procedure-oriented operations. Responsible for completing regular tasks without repeated instructions. Provide administrative support for medical matters on behalf of physicians. Other activity processed in EPIC, including but not limited to coordinating clinic follow-up of high importance activities. Respond to ad hoc patient inquiries and requests in a timely, professional, and courteous manner, including communicating relevant information to and from the physician. Prepare to support clinic activities from home in case of JHU closure (install virtual desktop and keep electronic reference lists as needed, and make sure you have cell or home phone numbers for physicians, supervisors, and clinic manager). Provide coverage to the Division front desk and telephone line. Provide back-up support coverage for lunches, illness, and other time-off requests as needed in the Division. Provide leave coverage of other clinical support co-workers' job duties, including review and triaging patient requests received, performing needed clinical preparation and follow up, providing other support to physicians as needed, and facilitating clinic schedule changes. Academic/General Administrative Support- As necessary. Provide general administrative support to one or more physicians. Minimum Qualifications High School Diploma or graduation equivalent Two years administrative experience. Knowledge of Microsoft Office applications required. Epic experience preferred Knowledge of general medical terminology required Additional education may substitute for one year of experience to the extent permitted by the JHU equivalency formula.
JH at Greenspring Station Department name: SOM PMR Physical Med and Rehabilitation Personnel area: School of Medicine Total Rewards The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/. Education and Experience Equivalency Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula:
30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job. Applicants Completing Studies Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date. Background Checks The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function. Diversity and Inclusion The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion. Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
EEO is the Law https:
//www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf Accommodation Information If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at . For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit: https://accessibility.jhu.edu/. Vaccine Requirements Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly. The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
