We are a patient-centered practice in Pikesville, MD, looking for a team member with outstanding customer service skills to manage front desk operations and coordinate patient care. Prior experience in a dental office, along with knowledge of dental terminology and CDT codes, is mandatory.

Key Responsibilities:

Greet patients with a smile and create a welcoming environment Answer phone calls, schedule appointments, confirm and follow up on visits Handle patient check-in and check-out Coordinate referrals Process payments Maintain accurate and confidential patient records Collaborate with the dental team for seamless daily operations

What We're Looking For:

Previous experience in a dental office Strong customer service skills Strong attention to detail The ability to manage a diverse workload Excellent interpersonal skills A friendly demeanor, punctuality, and a team-player attitude The ability to stay calm under pressure Computer proficiency Strong organizational and multitasking skills Familiarity with dental software

What We Offer:

Highly competitive/negotiable salary based on experience Benefits including 401(k) with matching Life insurance Employee discounts Paid time off Bonus pay opportunities Supportive team and positive work environment

Office Hours:

Monday:

7:30AM

•7:00

PM Tuesday-Thursday:

7:30AM

•5:00

PM Friday:

8:00AM

•4:00

PM How To Apply:

Send your resume to Resumes@ddsbaltimore.com. We look forward to welcoming the newest member of our dental family!

Job Types:

Full-time, Part-time Pay:

From $23.00 per hour

Benefits:

401(k) 401(k) matching Employee discount Free parking Life insurance Paid sick time Paid time off Paid training Uniform allowance

Experience:

dental front desk: 1 year (Required)

Work Location:

In person