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Riverdale Park Pediatric Dentistry

Patient Care Coordinator

Career Insights for Registrar / Patient Service Representative

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Based on Maryland data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$46,455 / year median in Maryland

+8% projected growth

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Job Description

Patient Care Coordinator About Us We are a thriving dental practice committed to providing top-notch dental care to our community. With state-of-the-art facilities and a focus on patient comfort and satisfaction, we pride ourselves on delivering comprehensive dental services with a personal touch. Our team shares a common goal of excellence in dentistry and compassionate patient care. What We Offer Competitive compensation package Supportive work environment with modern facilities and advanced technology Opportunities for mentorship and career growth A diverse patient population and rewarding clinical experiences Pay is $20.00 per hour and up based on experience Responsibilities Patient Interaction Greet and engage patients with respect and a smile Communicate with patients about their status and condition via email, phone, text, and face-to-face conversations Schedule patient visits and answer questions, including billing and preparation Administrative Use multiple computer programs to manage data and chart tasks related to patient information Maintain and update patient accounts with contact, insurance, and financial information in a confidential manner Maintain a clean, sterile, and patient-centric working environment Compliance Maintain strict compliance with state, federal, and other regulations (OSHA, WC, Dental Board, HIPAA, ADA, DOL, Employee Handbook) Requirements 1+ years of practical experience, dental front desk experience and dental insurance verification experience Detail-oriented and comfortable working in a fast-paced office environment Commitment to punctuality and reliable attendance Ability to act with integrity, professionalism, and confidentiality Desire and ability to learn new skills; strong team player Exceptional written and verbal communication skills Strong interpersonal skills and desire for professional growth Organized, with solid knowledge of dentistry and dental terminology Bilingual - English/Spanish required