Job Summary We are seeking a dynamic and compassionate Patient Care Representative to join our healthcare team! In this vital role, you will serve as the friendly first point of contact for patients, ensuring a smooth and welcoming experience from the moment they walk through our doors or call our office. Your enthusiasm and organizational skills will help coordinate patient appointments, gather essential medical information, and support clinical staff in delivering exceptional care. If you thrive in a fast-paced environment and are passionate about making a positive impact on patients' lives, this is the perfect opportunity to grow your career in healthcare! Responsibilities Greet patients warmly upon arrival and assist with check-in procedures to create a positive first impression. Answer incoming phone calls promptly, providing accurate information and scheduling appointments efficiently. Collect and verify patient information, including personal details, insurance data, and medical history, ensuring all records are complete and up-to-date. Assist patients with completing necessary forms and documentation related to their visit or treatment. Coordinate appointment scheduling with clinical staff, managing calendars to optimize patient flow. Maintain organized patient records in compliance with privacy regulations and office policies. Support administrative tasks such as billing, insurance verification, and data entry to streamline office operations. Communicate effectively with medical professionals, patients, and external providers to facilitate seamless care delivery. Handle patient inquiries with professionalism and empathy, addressing concerns or directing them to appropriate team members. Ensure the cleanliness and organization of the front desk area to promote a welcoming environment. Experience Prior experience working in a medical or dental office setting is highly preferred. Familiarity with medical terminology enhances communication with clinical staff and understanding of patient needs. Proven ability to provide excellent customer service in a healthcare environment. Strong organizational skills with attention to detail for managing multiple tasks efficiently. Experience supporting medical administrative functions such as appointment scheduling, insurance verification, or billing is advantageous. Office experience demonstrating proficiency in computer systems, electronic health records (EHR), or practice management software is beneficial. Join us as a Patient Care Representative and be part of a dedicated team committed to delivering compassionate healthcare experiences! Your enthusiasm, professionalism, and attention to detail will help ensure our patients feel valued and cared for every step of their journey with us.

Pay:

$19.00 - $21.00 per hour Expected hours: 40 per week

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person