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MH
McLaren Health Care
Laboratory Patient Service Center Specialist
Entry-Level JobVerifiedNo experience needed
Career Insights for Registrar / Patient Service Representative
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Based on Michigan data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$44,452 / year median in Michigan
+2% projected growth
Job Description
Laboratory Patient Service Center Specialist 🔍 Michigan, Bay City New 📁 Service/Support 💼 McLaren Health Management Grp 📅 26004227 Requisition # Apply for Job Share this Job Sign Up for
Job Alerts Position Summary:
Responsible for the day-to-day operation of the Patient Service Center which includes but is not limited to opening and closing the service center, registering patients, ordering patient tests, collecting, handling, processing, and transporting specimens.Essential Functions and Responsibilities:
1. Performs proper specimen collection [blood and non-blood], including patient preparation, labeling, handling, preservation or fixation, processing or preparation, transportation, and storage of specimens; complies with all standards for laboratory procedures. Demonstrates knowledge and ability to evaluate and select proper collection methods for age specific patients. 2. Completes specimen handling and processing including centrifuging all tubes and aliquoting. 3. Arranges for specimen transport using established procedure. 4. Collects, verifies, and processes patient registration data and test order/entry into hospital information system/laboratory information system and understanding of insurance plans. 5. Adheres to Compliance policies related to job duties to include presenting Advance Beneficiary Notice (ABN) of non-coverage prior to delivery of outpatient services. 6. Responsible for obtaining consent for treatment.Required:
- High school diploma or equivalent.
- 6 months phlebotomy experience
Preferred:
- Certified as a phlebotomy technician.
- Previous phlebotomy training course in approved program.
- Previous experience in a clinical laboratory environment.