Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
HF
Henry Ford Health
Patient Registration Rep - Macomb Emergency - Part-Time - Afternoons
Entry-Level JobVerifiedNo experience needed
Career Insights for Registrar / Patient Service Representative
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Michigan data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$44,452 / year median in Michigan
+2% projected growth
Job Description
Patient Registration Rep
- Macomb Emergency
- Part-Time
- Afternoons Henry Ford Health
- 3.
Full Job Description Department:
Emergency Department Location:
Henry Ford Hospital, 15855 19 Mile Rd, Clinton Township, MI 48038Schedule:
Part-Time (20 Hours/Week), Every other weekend and holiday rotationShift:
Afternoon Shift 3:00 PM- 11:30
PM Position Overview:
Join the Emergency Department team at Henry Ford Hospital as a Patient Registration Representative, where you'll play a vital role in supporting patients and visitors. Following standard operating procedures, you'll manage patient reception, face-to-face check-ins, pre-registration, insurance eligibility confirmation, and cash collections. Your responsibilities include new patient registration, updating records, and addressing inquiries with professionalism and compassion. As the first point of contact, you will advocate for patients, ensuring their needs are met while providing exceptional service that fosters trust and loyalty. This position is key to creating a welcoming and efficient experience for all who enter the Emergency Department.Education/Experience Required:
High school diploma or G.E.D. equivalent required. One (1) year of experience related to patient admitting, registration and/or insurance eligibility and verification in a hospital or medical office setting preferred. EPIC training/experience preferred. Insurance payor systems experience preferred. ICD-10 medical terminology experience preferred. Strong computer skills and working knowledge of Microsoft Office products. Ability to meet or exceed core customer service responsibilities, standards, and behaviors effectively over the telephone, in person and in writing with patients, visitors and clinical/non-clinical staff. Must be willing and able to instruct others. Ability to perform a variety of tasks in a fast-paced environment with frequent interruptions.Additional Information Organization:
Corporate Services Department:
ED & Admittg Reg•HFMH Shift:
Evening Job Union Code:
Not Applicable Additional Details This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above. Overview Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services- from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail.