Position Overview Greet and facilitate patients and visitors through the office in a professional, efficient, customer service-oriented manner. Essential Job Functions Greet patients and visitors Register patient according to current guidelines Update patient demographic records Verify insurance eligibility Direct patients to other departments as indicated Collect and process appropriate payments at time of service Monitor and maintain appointment schedules for all providers Assist patients and visitors as required Pick-up, sort, and deliver mail Maintain clean and welcoming environment Open and close office at scheduled times Perform daily balance and closing of cash drawer Update patient profiles including: insurance, address, and other pertinent information Receive and unpack deliveries Regular and predictable attendance Other tasks may be assigned based on practice need. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Requirements Excellent customer service skills Proficient keyboarding skills Ability to utilize multiple software programs efficiently Strong communication and organization skills Ability to multi-task Minimum of High School Diploma, preferred additional training Other Skills/Abilities Personable Medical terminology knowledge Team player Willingness to travel to off-site locations

Job Type:

Full-time M-F

•Training will take place in our St Joe and Portage, MI locations.

Job Type:

Full-time Pay:

$16.00 - $18.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Education:

High school or equivalent (Required)

Experience:

Computer skills: 2 years (Required) Customer service: 2 years (Required) Ability to

Relocate:

Grand Rapids, MI 49546: Relocate before starting work (Required)

Work Location:

In person