Front Desk

PINNACLE ENTA PARTNERS LLC

Grosse Pointe, MI Job Details 9 hours ago Benefits Health insurance 401(k) Paid time off Vision insurance Qualifications Customer communication High school diploma or GED Full Job Description

•This position requires specific 3 days/week - Mondays, Tuesdays, and Thursdays

•We're looking for a warm, organized, and customer-focused Front Desk Specialist to be the welcoming face of our practice. If you're passionate about helping others, thrive in a fast-paced environment, and want to grow your career in healthcare-we'd love to meet you!

What You'll Do:

Schedules and confirms patient appointments. Greets patients/visitors and obtains/updates copies of insurance cards and driver's licenses. Obtains/updates/organizes patient documentation to include, but not limited to, complete demographic information, current insurance information, Consent to Treat/Assignment of Benefits, Notice and Acknowledgement of Privacy Practices (HIPAA acknowledgement). Enters/updates patient information in the medical record. Verifies insurance benefits and processes/confirms referrals and authorizations as required by the patient's insurance plan. Manages patient invoices; proactively collects and posts co-payments, deductibles, and prior or past due balances. Reconciles all daily reports for accuracy and prepares bank deposits. Completes medical record release requests. Maintains adequate levels of supplies; accepts, checks in, and organizes incoming supply deliveries. Provides other general office and clerical support as assigned. Other duties assigned as needed.

Benefits What We Offer:

Salary compensates with experience 401 (k) Paid time off Health, dental and vision insurance

What We're Looking For:

High school diploma or equivalent required. 2 + years of medical office experience preferred. Strong customer service experience. Experience working in a medical office or setting preferred. Experience with electronic medical records preferred. Excellent verbal and written communication skills. Friendly and personable. Strong computer skills including Microsoft Office and/or Office 365. Ability to use email and electronic calendars. Critical thinking skills and decisive judgment. Ability to work with minimal supervision. Ability to apply principles of logic to a wide range of practical problems. Ability to work in a stressful environment.